Traditional vulnerability management depends on manual processes, which are timeconsuming and susceptible to human errors. Using AI-powered incident management tools can help you mitigate many of the issues associated with manual tools. The need for manual intervention slows down the entire incident management process, and risks leaving many vulnerabilities open. Unexpected incidents have consequences that can lead to substantial financial losses, reputational damage and customer dissatisfaction. Having a solid IT incident management strategy is crucial to handling unexpected incidents and ensuring business continuity without causing significant disruptions to work.