There’s a great deal of uncertainty in some of the markets we operate in. As an organisation, we have team members in 34 countries spread very broadly across the globe, and we have customers in even more locations. The impact of that uncertainty is people are then cautious about making long-term plans, and that feeling can ripple through an entire organisation. 

One benefit of being a scale-up business is that you’re constantly faced with challenges as you grow. You’re doing things you’ve not done before and so your teams need to adapt and change quite quickly. The culture within a scale-up business tends to be one of acceptance of uncertainty. Resilience comes from that agility. It’s baked into the business.