Executive summary – A note from Amazon Business

Procurement has often been viewed as an essential, yet tactical, business function. However, as our 2025 State of Procurement Data reveals, procurement is rapidly emerging as the unsung hero driving company success.

Today, procurement plays a strategic role in driving innovation, boosting operational efficiency and building resilience across organisations. Our third annual study of nearly 3,500 global procurement and organisational leaders reveals that while challenges like managing efficiency, costs and supplier relationships remain critical, procurement is also leading the way in empowering businesses to thrive in an increasingly complex and dynamic environment. Each year, this report captures evolving trends that procurement teams must navigate, from digital transformation and AI to sustainability and resilience, showcasing how the role of procurement continues to expand and adapt to address these global shifts.