AI Agents represent the next big evolution in business process automation. They can act autonomously, solving problems and making ad-hoc decisions based on complex reasoning. They are even able to adapt processes in real-time. However, to operationalize AI agents and make them work within your existing automation strategy, you need agentic process orchestration. Why? It’s risky to implement AI agents without properly integrating them into end-to-end processes. Doing so can result in siloed and disjointed processes—which lead to operational inefficiency and frustrating customer and employee experiences. According to Accenture, generative AI and AI are now the highest contributors to a company’s tech debt along with enterprise applications. This trend will likely get more severe, as 52% of organizations said they plan to allocate more funds toward generative AI in 2025.