As the business communication landscape evolves, organizations are bombarded with a host of applications and tools whose capabilities overlap.
Unified communications as a service (UCaaS) and VoIP, for example, are often used interchangeably. But the functionality, scalability and business impact of these services are quite different. Let’s examine UCaaS vs. VoIP and the differences between them so you can make a sound choice regarding the strengths and limitations of each technology.