ServiceNow | Genpact: Designing Self-Service That Actually Serves the Customer – Wise Glance

ServiceNow | Genpact: Designing Self-Service That Actually Serves the Customer

The best self-service experiences empower customers to solve problems on their own terms. On this episode of Partner Perspectives on GBS & AI, Nuno Lopes from Genpact shares how enterprises are using AI and automation to design self-service journeys that are intuitive, effective, and still feel human.

ServiceNow | Genpact: Designing Self-Service That Actually Serves the Customer

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ServiceNow | Genpact: Designing Self-Service That Actually Serves the Customer

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