IBM’s series “Rethink & Automate” invites leaders to reimagine common business and IT processes by approaching them from a greenfield perspective and embracing AI and automation.  When it comes to the work of finding and hiring the best talent, we asked Wendy Wick, a global talent acquisition expert at IBM, to share her perspective on several high-impact practices for improving the end-to-end candidate experience using intelligent automation.

Whether you’re ready to introduce AI and automation across your recruiting process or want to identify fast and easy wins, you’re more likely to achieve desired business outcomes if you start with a complete understanding of your current process. Enter process mining, which uses data from business systems to mine your current processes and find areas of improvement: bottlenecks, administrative drain and inefficient candidate interactions. Armed with this information, you can more objectively decide where to apply AI and automation, and even test the impact of changes before applying them to your organization.