An effective IT team is responsible for a large and complex array of tasks within traditional backup environments. These include items such as effective management, regular maintenance, and robust security measures (including timely fixes and patches), all of which are key to a successful backup strategy. Not only are these responsibilities essential, but they are perpetual. You can’t simply “set it and forget it.” You need to continually optimize, check, patch, and update the environment — which perhaps provides insight into the fact that less than 25% of organizations manage to wholly recover their Microsoft 365 data during a data loss incident. This begs the question: Why commit so much to maintenance projects when you can have someone else do them for you? That’s the beauty of a backup service.