Too many organizations assume their SaaS provider has their back when it comes to data protection. The reality? Most platforms offer short-term retention and basic recovery tools that can’t keep up with the speed and scale of today’s threats. There’s little protection against accidental deletion, ransomware, sync errors, or insider mishaps. And when it comes to meeting regulatory requirements, you’re expected to figure that out on your own. This is the shared responsibility model in practice. The provider ensures uptime and service availability. You handle the data itself — how it’s secured, how long it’s kept, how quickly it can be recoveredAs your systems expand across cloud apps, hybrid infrastructure, and distributed teams, that responsibility becomes harder to manage and more critical to get right. Small gaps in coverage turn into costly problems. Missed backups, delayed recoveries, and noncompliant retention policies can result in real damage — financially, operationally, and reputationally.