When Bruce Buttles joined Humana as Digital Channels Director in 2018, the team often struggled to deliver on time, on budget, and at the required quality. With three years prior experience with OutSystems, Bruce knew that a platform approach to app dev was the answer. Humana’s digital team completed its first OutSystems project in eight weeks instead of the eight-month estimate for hand-coding. With shackles removed, the digital team has since delivered numerous solutions—four times faster, at a quarter of the cost, while over-delivering on scope and quality.

Humana Inc, a top-five U.S. healthcare company, provides integrated care with the mission to help its millions of members achieve lifelong wellbeing. The company has a successful history in care delivery since the 1960s and health plan administration since the 1980s.Before joining Humana, I’d spent three years as CTO of a couple of start-ups,” explains Bruce Buttles, Digital Channels Director, Humana. “I’d experienced how a platform approach to application development could dramatically accelerate time to market. The exciting thing for me was to implement that same kind of approach in a huge organization like Humana.