Park Industries is a family-owned company with a small IT team but a huge inventory of custom applications. The list includes 80+ apps built 15 years ago spread across multiple enterprise systems. As a result, the company often dealt with duplicated and inaccurate data that prevented Park Industries from growing at the pace the market demanded.

But that was just the tip of the iceberg. Park Industries also relied heavily on paper-based processes. “To give an example, our field workers that assess the health of machines had to write everything on paper, take pictures with their phones, and then spend six hours uploading everything into a spreadsheet to send back to the office,” said David Lloyd, Director of IT.

The company knew it had to modernize its operations, but it struggled to develop new software with its four-person development team.