Welcome to ‘The potential of payroll in 2024’ report, where we take a deep look at the global payroll function to understand how it’s evolving to meet the rapidly changing needs of organisations and their employees. To compile this report, we surveyed senior leaders (departmental managers or global senior leaders with responsibility for payroll) in multinational organisations of more than 1,000 employees, headquartered around the world. We wanted to access how payroll is performing both in terms of the fundamentals, such as accuracy and compliance, along with its increasingly strategic role in aiding senior decision-making and providing operational agility to support business expansion. Finally, we wanted to explore its innovation journey; how payroll is progressing in integrating emerging technologies, providing robust data security, enhancing employee experience and future-proofing its operations.