Learn why today’s cuttingedge companies use Slack to drive productivity Times may be uncertain, but forward-thinking companies are still innovating and staying ahead of the competition. Across a range of industries, from banking to grocery delivery, companies such as Revolut, Bolt and Qonto are using Slack to optimise team communications, integrate third-party applications and boost collaboration across the enterprise. By innovating in Slack with features such as personalised chatbots and real-time progress reports, these companies are improving their customer experiences, too. Growing business means growing relationships. Slack enables companies and clients alike to work together and achieve even bigger goals. What follows are eight stories describing how large companies build team communications and collaboration around Slack. For example, superapp Bolt has driven growth by 175% in Slack with integrations and apps. Mapping software company TomTom resolves engineering issues twice as fast as with email and legacy ticket systems. Of Picnic’s 15,000 employees, zero rely on email alone. According to a commissioned study conducted by Forrester Consulting, companies saw a 302%

return on investment over three years with Slack1. Keep reading to learn more. 1 Forrester Consulting study commissioned by Slack, “The Total Economic Impact of Slack for Technical Teams”, October 2023. Results are for a composite organisation representative of interviewed customers.