For an online grocer that processes some 15 million digital orders per month, acrossmore than 300 cities in India, managing AWS Cloud costs is critical to continuedscalability. Yet the company had a problem: for 20+ different engineering teams,tagging compliance hovered around 60%, making it difficult for BigBasket to
accurately attribute total AWS costs back to teams.

“Eventually, costs started ballooning to the point that AWS costs was mentioned at
every high-level meeting,” says Sushant. The cloud team’s existing response to a costincrease had some inherent issues: